Refund policy
Return & Exchange Policy
At Simply Said Co., each item is thoughtfully created and carefully inspected before it ships. Because many of our products are handmade or made to order, we do not accept returns or exchanges due to a change of mind or ordering the wrong item.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can make it right as quickly as possible.
Need Help?
While we do not offer returns or exchanges, we understand that unique situations can arise. If you have a concern about your order, please don't hesitate to reach out. We review requests on a case-by-case basis and will do our best to find a fair solution whenever possible.
You can contact us at:
Email: admin@simplysaidco.com
Thank you for supporting our small business—we truly appreciate every order.